DREVA Purchase Notice

Effective Date: August 12, 2026

Henan Suyuan Technology Co., Ltd. (hereinafter referred to as "the Company") hereby provides the following explanations regarding the purchase and after-sales matters of DREVA products. This notice is public information published on the official website and, together with the transactions you complete through the Company's official sales channels, constitutes a purchase reference.

I. Sales Channels

1. Sales of DREVA physical e-ink photo frames and related accessories are conducted through the Company's official sales channels, including: ① e-commerce platform stores officially opened or authorized by the Company (such as Taobao, JD stores, etc.); ② offline business cooperation (with a written contract signed by both parties). Specific sales channels and corresponding links are subject to the official sales channel information published on the official website (https://www.dreavart.com).

2. This official website (https://www.dreavart.com) is used solely for product display and brand promotion, and does not provide any form of online ordering, payment or order management functions. Any claim of direct payment collection on this official website is not an act of the Company; please stay vigilant.

II. Price and Inventory

Product prices, promotional offers, inventory status and shipping schedules are subject to the real-time announcements of the corresponding official sales channels (such as e-commerce platform store pages or offline contract terms). If the information displayed on the official website is inconsistent with that of the official sales channels, the official sales channels shall prevail.

III. Ordering and Payment

Ordering, payment and invoicing are completed within the corresponding official sales channels (such as e-commerce platforms or as agreed in offline contracts), subject to the rules and instructions of those channels. The Company does not collect payment on the official website or through any other unofficial channels.

IV. Logistics and Delivery

Delivery scope, shipping costs and estimated delivery times are subject to the product pages, logistics tracking information or contract terms of the corresponding sales channels. Delivery restrictions for cross-border or remote areas are governed by the descriptions of those channels.

V. Returns, Exchanges and After-sales Service

1. Returns, exchanges, repairs and warranty services are handled in accordance with the Law of the People's Republic of China on the Protection of Consumer Rights and Interests and relevant laws and regulations, through the orders or contracts of the corresponding official sales channels.

2. Please inspect the outer packaging and the integrity of the product before signing for delivery; if there are quality issues or wrong/missing deliveries, please submit an after-sales request through the corresponding sales channel with relevant supporting evidence.

VI. Nature of Official Website Information

All product introductions, specifications, images and descriptions on this official website are for reference only, do not constitute an offer, and do not constitute a commitment to any specific transaction. Specific rights and obligations are governed by the orders, platform rules or contracts you reach with the official sales channels.

VII. Contact Us

For pre-purchase consultation or after-sales assistance, please contact the customer service or representative of the corresponding official sales channel first; for other matters, you may contact:

Email: service@dreavart.com